| Mercy
Lifeline
Mercy
Lifeline is a personal emergency response system provided by Mercy
Hospital. It offers peace of mind and independence to the user and
reassurance to family and friends.
How does Lifeline
work?
The
Lifeline subscriber wears a small personal help button on a neck
chain or a wrist strap. In an emergency-a fall, a sudden illness,
even the sight of a prowler-the user simply presses the help button.
The button signals a communicator attached to the home telephone
which sends a "help needed" message to the Response Center.
What happens next?
When
the signal is received at the Response Center, a staff member will
immediately try to speak to the Lifeline user, first through the
unit and then by using the telephone. If there is no response or
the telephone is busy, the staff member consults a list of "responders"-relatives,
neighbors, or friends-whose names have been provided by the Lifeline
user. One of the responders is immediately contacted and sent to
the home to provide help. If no responder is available, the Response
Center calls 911.
When the responder
arrives, he or she contacts the Response Center to report the situation.
If necessary, emergency medical assistance can be summoned. Every
case is monitored until resolved.
What are the fees?
Lifeline
is available for a monthly charge of $30, plus a one-time $40 activation
fee. This includes equipment, maintenance, instruction in its use,
and a 24-hour link to the Response Center.
Click
here to print a copy of the Lifeline application.
For more information
or to sign up for service, call Mercy's Lifeline Coordinator at
319-339-3649 or 1-800-242-1306, ext. 4656.
Feel free to
visit Lifeline Systems, Inc., at www.lifelinesys.com.
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